When you can't answer
The call isn't lost. The assistant picks up, says it is your assistant and asks who is calling and why. If it's urgent, it puts the call through to you right away.
If not, a minute later you have a report in Armor: who called, what they wanted, a recording of the call and, if a time was agreed, a calendar event.
Hello, this is Anna's assistant. She can't take the call right now. What is it about?
This is the dental clinic on Garden Street. We'd like to move your appointment to Thursday at three.
The dental clinic asks to move the appointment to Thursday, 3:00 pm
Not urgent. They ask you to call back before evening.
Add to calendarRecording, 1:12